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Refund & Return Policy | Koloonline

🔄 Refund & Return Policy

Return Policy

You can request a return within 14 days of receiving your order if the product is unused and in original condition.

Refund Policy

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed to your original payment method.

Non-Returnable Items

  • Used products
  • Digital items
  • Items without original packaging

How to Request a Return

Contact our support team with your order details and reason for return. We will guide you through the process.

Customer Protection

We are committed to providing a safe and trusted shopping experience for all customers.